We spent a long time in the bank on Friday gone (Community Savings of Okotoks - pic above - it's actually a Credit Union) setting up savings accounts, getting cheque books and debit cards etc. They issue these immediately at the bank. The staff were very friendly and they all remembered us from when we set up our initial account back in July. The account manager we spoke to this time was from Kiev (he was asking us what the British attitude was to the influx of eastern europeans). He (Alex) was really friendly and really helpful, giving us lots of information and websites which were nothing to do with banking. He even gave us details of a cheap place to stay which is where he stayed when he arrived!